WACHOVIA BANK DATA CENTER - CENTRAL BANKRUPTCY
DOCUMENT CAPTURE AND MAIL DISTRIBUTION
How do you classify, route, and retain thousands of mailed documents on a daily
By tying back to enterprise-wide legacy databases as they scan, First Union
personnel permanently capture these documents, and also classify and route the
correspondence to one or more account specialists. Now 1000's of cubic feet of
valuable office space can be used productively rather that for storage of paper
files. Critical "account folders" containing all documentation and
correspondence are now available directly at the specialist workstation rather
than the "file room." Internally generated reports and documents along with
court mandated EDI transactions are also merged into their document record
JOHNSON AND JOHNSON VISION CARE - HUMAN RESOURCES
JOB APPLICATIONS AND RESUMES
How do you manage ten's of thousand's of job applications?
By merging the physical resumes and job applications with a Virginia Employment
Commission-supplied database, HR personnel can narrow a resume search to a
skill set, job classification, name, or SSN right from their desktop or even
from a CD loaded onto their laptop. We do the document capture for them here in
our facilities, and the keys (or indices) are built automatically from the
names on the scanned resumes.
WOODS, ROGERS, & HAZLEGROVE PLC - REGIONAL LAW FIRM
CASE RECORDS MANAGEMENT
How does an 150-employee law firm manage literally millions of case documents in
a functional and cost-effective manner?
A records management project of this scope addresses a host of issues and
concerns. Paper files of this magnitude naturally dictated off site storage,
and in that environment, retrieval and re-filing become difficult at the very
least. By careful document prep, document count, and scan of case folders in
our service bureau facilities, we are able to maintain a high assurance and
integrity level. After moving these files to their internal LAN/WAN server,
they can provide near instantaneous secured access to these files via
MOVIE STARZ - 30 LOCATION MOVIE RENTAL CHAIN
POINT OF SALE / TRANSACTION PROCESSING
How does a rapidly expanding video chain manage the daily activities in dozens
Movie Starz selected Integrated Imaging to develop a graphics-based / bar code
point of sale system to standardize operations in each store location. Just as
importantly, transactional information from inventory, to accounts receivable,
to time clock data is uploaded over a WAN connection to their main
administrative office for both audit and enterprise-wide consolidation.
NOBLE-MET LTD. - PRECISION METAL COMPONENT MANUFACTURER
TRACKING OF ISO-9000 TRAINING
How does a ISO-certified, world-class manufacturer track internal training
activities and requirements?
In the quest to be the best, staying on top of employee training is a necessity.
After reviewing numerous commercially available training management packages,
Noble-Met looked to Integrated Imaging to custom develop what was needed to
make sure they were providing the very best in timely, thorough,
well-documented training for their employees.
NORFOLK SOUTHERN CORPORATION - MARKETING DEPARTMENT
CONTRACT AND QUOTATION RESEARCH
Based on all of the commodities and all the shipping points throughout the NS
Railway system, how can they track existing projects and do the research
necessary for new quotes?
By creating a SQL database, queries can be made by marketing department
personnel on any commodity code / origin-destination combination and find
similar quotes and contracts. At this initial implementation phase, any
requested project folder is queued for delivery to a marketing manager, and he
in turn can automatically schedule projects for future review.
VIRGINIA DEPARTMENT OF TRANSPORTATION - DISTRICT OFFICE
ROADWAY CONSTRUCTION BLUEPRINTS
How does VDOT provide access to delicate roadway construction drawings, some
dating back to the early 1900's?
By carefully scanning and indexing these drawings here in our service bureau
facilities, these documents are now available to VDOT personnel over their
private intranet network, downloadable to CD-Rom, or can even be reprinted to
exact scale if necessary.
ROANOKE COUNTY SCHOOLS - ADMINISTRATIVE OFFICES
STUDENT RECORDS MANAGEMENT
Confidential student records have become increasingly difficult to store and
manage while accessibility is becoming more critical; what can be done?
By custom designing a document imaging system that ties back to county student
profiles, we were able to scan critical student record folders and forms (on
site) for students for the most recent five years. Now these documents can be
securely retrieved and faxed/copied when appropriate. New graduates will have
their folders bar coded for automated indexing and subsequent archiving.
THE F A BARTLETT TREE EXPERT CO - BRANCH OFFICE
ADMINISTRATIVE DOCUMENT TRANSFER AND STORAGE
How do you transfer thousands of equipment and billing support documents from
branches to the home office?
Confronted with dozens of file drawers of maintenance, work log and human
resource files, the Bartlett Tree Company had Integrated Imaging personnel pick
up, prep scan and index these paper files. Once these images are placed on
CD-Rom disks they can be immediately retrieved, reviewed and printed if ever
the need arises. This approach not only removes the direct costs associated
with shipping and storage, but also automates the retrieval process for these
O'NEAL STEEL CORPORATION - STEEL FABRICATION
ARCHIVAL AND RETRIEVAL OF CLIENT SHOP DRAWINGS
How can a nationwide fabrication firm manage thousands of detailed 11" x 17"
O'Neal Steel chose Integrated Imaging to handle this project from start to
finish. By scanning and indexing all of these drawings, they are now available
to shop, sales and support personnel over corporate intranet. Previously paper
documents were maintained and managed by a company "librarian." Before this
simple desktop solution, employees had to request copies from the library and
wait for their arrival.
GENTRY, LOCKE, RAKES AND MOORE - REGIONAL LAW FIRM
How does a large law firm synchronize litigation support documents with
attorneys in remote offices?
Original casework documentation can now be imaged, indexed and forwarded via CD
media to support personnel anywhere in the world. Every attorney now has access
to the same information regardless of office location. Rather than copying
boxes and boxes of background information (or trying to decide what may or may
not be relevant), everything can be brought along in a laptop PC.
HOLLINS UNIVERSITY - REGISTRAR'S OFFICE
How does the registrar's office at nationally acclaimed university access and
maintain 30 years of student transcripts?
Hollins University had Integrated Imaging scan the original hand-posted
transcript ledger cards stored in the registrars office. Using the zone area
magnification capabilities embedded within Exigo, Integrated Imaging
personnel indexed names, graduation data and social security identifiers for
each student record. These indexed images in turn are associated with a
networked printing and payment database for releasing hard copy requests for
ROANOKE ELECTRIC STEEL - STEEL MANUFACTURING
CUSTOM COLD OUTPUT AND CONVERSION
How does a multi million dollar manufacturing conglomerate provide employees and
clients access to years of archived billing, shipping and laboratory
Roanoke Electric Steel has captured the print output from their computer
mainframes for years. Unfortunately access and replication of this data has
been cumbersome at best. Management turned to Integrated Imaging to convert
this archived data from a proprietary to open text format and replace their
previous COLD storage and retrieval applications with Exigo architecture.
C BIZ CENTURY PAYROLL - SERVICE BUREAU
PAYROLL SUPPORT DOCUMENTATION
How does a national payroll service bureau maintain the human resource and
payroll documentation for literally hundreds of firms?
C Biz Century Payroll contracted with Integrated Imaging to develop a customized
version of Image Works which dovetailed directly with the legacy applications
and collaboration software they are using. Employees are now a "mouse click
away" from imaged hard copy documentation on every client and client employee.
MAXVIEW CORPORATION - INTERNET PLAN DISTRIBUTION
OUT SOURCED DEVELOPMENT AND HOSTING
How can a Seattle-based company focus on bringing a highly technical internet
product to market and feel confident about delivery and client satisfaction?
The MaxView vision of a national B-2-B web site for the capture and distribution
of electronic bid sets for the construction industry involved not only reaching
the right clients, but also building the appropriate internet infrastructure.
After looking closely at what had done with BID Online on a and immediate
adaptability to changing end user needs are all support requirements Integrated
Imaging delivers to MaxView clients on a daily basis.
PARTS DEPOT INCORPORATED - CREDIT AND COLLECTIONS
INTERNET-BASED PROOF OF DELIVERY
How does the credit manager acces 100's of thousands of delivery receipts?
This large, multi-state automotive parts distributor sends thousands of signed
delivery receipts to Integrated Imaging every day. Here they are imaged,
indexed and archived onto our secure servers. By integrating these images with
their existing accounting applications, Parts Depot collections personnel can
immediately view/print/forward the signed receipt associated with a particular
BUMPER-TO-BUMPER AUTO PARTS - FORMS PROCESSING
LASER PRINT POINT OF SALE TICKETS
How do you control the cost and functionality of counter sales tickets?
Bumper-to-Bumper stores found that by moving from a multi-ply preprinted form to
a laser printed sales ticket they save thousands of dollars in form costs and
minimize paper handling errors. Integrated Imaging "intercepts" local print
output and prepares sales and delivery tickets on blank paper with the
appropriate image overlay format. Printers are always loaded with the "right"
WACHOVIA BANK DATA CENTER - BANKRUPTCY DEPARTMENT
How can a company monitor and manage departmental faxing?
After having us develop their departmental document archival and routing
systems, Wachovia turned to Integrated Imaging to resolve departmental faxing
issues. Now all employees send centrally managed faxes that are uniform in
design and content through a single departmental portal. By developing out own
queuing system, the bank is able to save thousands of dollars on the cost of
third party faxing software.
INTEGRATED IMAGING - PRODUCTIVITY MONITOR
REAL-TIME PRODUCTION ANALYSIS
How can a company manage enterprise-wide productivity and bottlenecks?
Integrated Imaging developed a real-time visual analysis of employee
productivity for our own service bureau use. By simply creating a graphic
representation of our office layout, identifying individual workstations and
tying these into our applications database, we are able to immediately display
statistics on performance, resources and service levels. As a manager uses his
mouse to "roll around" the office, he can identify problems and backlogs and
take corrective action. Daily, weekly, monthly and YTD project statistics
assist management with ongoing resource planning and optimization.
ROANOKE REGIONAL AIRPORT COMMISSION
COMMISSION BOARD MINUTES
With office space at a premium and security and accessibility a necessity, how
can they be achived?
The Roanoke Regional Airport Commission turned to Integrated Imaging to scan and
index decades of original Board minutes. Once these documents are converted to
an electronic format, they are stored on the Airport Commission network server
while the original papers and CD duplicates are kept safely offsite. Cluttered
file cabinets and boxes are gone and individuals with secured clearance have
direct access to the documents.